Srinivasan specialises in customer service, contact center, back office operations, strategy, operations and consulting. He is heading operations for Teleperformance, a leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. He would love to meet interesting people and management professionals.