I have 13 years of experience in the field, including 8 years as a Service Engineer for Life Science and Analytical Instruments, followed by 5 years as a Service Manager, I possess the skills and expertise necessary to excel in this role. Throughout my career, I have developed a strong passion for delivering exceptional customer service and building long-term relationships with clients. As a Service Engineer, I gained extensive technical knowledge and hands-on experience in servicing and troubleshooting complex instruments used in the life science and analytical industry. This allowed me to not only understand the technical aspects of the products but also the critical role of customer satisfaction in driving business success.

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