Dr Rakesh is a result driven professional with over 16 years’ experience in insurance operations where he has handled underwriting, claims, customer service and process excellence portfolios. He has delivered business and technology initiatives such as sales process automation, aadhar linked payment, having organisation wide impact and involving complex change. He has been involved in technology and vendor selection for IT systems such as core insurance system, workflow / content management system, CRM system etc. He would love to meet interesting people.