I have authored of 3 books, The Client Centric Protagonist, The Master Book for Lean Six Sigma & A Little Book for Customer Experience. In the last 25 years, I have worked as a SVP at HSBC, Bank of America, Standard Chartered, Whirlpool, and TVS Motor, and currently, I manage Canopus Business Management Group, a professional services firm that I founded in 2009. I work with B2B organizations, mainly help them maximize their growth of client accounts. Typical improve YoY revenue growth, increase existing account size, New order win rates, customer churn, increase EBITDA margins, etc. What chances of achieving long term consistent growth for your organization? Take this evaluation and instantly get your company’s Probability Growth Score now with a detailed action report. All in 10 mins... https://www.collaborat.com/downloads/free-assessment-tool-for-sustainable-business-growth/