With 9 years of experience, I currently Lead Customer Success for KwiKChat at GoKwik, a WhatsApp-product. From scaling it from 0-to-1 to managing a team of 10, I'm passionate about driving results and creating exceptional client experiences. A highly motivated go-getter, I stay energized and thrive on challenges. My approach focuses on people, processes, and continuous improvement to stay ahead of industry trends. With deep expertise and interest in SaaS, I’m committed to driving customer success and delivering business growth. If you're interested in discussing or collaborating on ideas, please don't hesitate to reach out to me